Hello Dear User

您好 亲爱的用户

[[en]]You are not logged in
[[zh]]您尚未登录

[[en]]Overview
[[zh]]概览[[en]]Refer Friends
[[zh]]推荐朋友[[en]]Tutorials
[[zh]]教程[[en]]FAQ
[[zh]]常见问题

[[en]]Your email is not verified. Please check your mailbox for instructions.
[[zh]]您的邮箱尚未验证。请检查您的邮箱以获取指南。

[[en]]Before verification, you're temporarily unable to access our service.
[[zh]]在验证之前，您暂时不能使用我们的服务。

[[en]]You should receive email shortly. If it doesn't arrive in 5 minutes, please make sure address is correct and check the spam folder, or resend a new one:
[[zh]]您很快将收到邮件。如果5分钟后仍没有收到，请确认地址正确并检查垃圾邮件文件夹，或者重新发送：

[[en]]Send a new verification code
[[zh]]发送一个新的验证码

[[en]]You haven't agreed to the terms and conditions from OPRA.
[[zh]]您尚未同意来自OPRA的条款。

[[en]]Before agreement, you're temporarily unable to access our option service.
[[zh]]在同意之前，您暂时不能使用我们的期权服务。

[[en]]View the terms and conditions
[[zh]]查看条款

[[en]]Please update your name.
[[zh]]请更新您的姓名。

[[en]]You typed your name in the wrong format. According to latest OPRA regulations, your name need to be in English and contains first & last name separated by space.
[[zh]]您用错误的格式输入了您的姓名。根据OPRA的最新规定，您的姓名需要以英文填写，包含名字和姓氏，并用空格隔开。

[[en]]Please update it ASAP, or your access to our option service will be limited. If you're certain that your info is already correct, please contact us for manual approval.
[[zh]]请您立即更正，否则您对我们期权服务的访问将会受到限制。如果您确信您的信息已经是正确的，请联系我们进行手动批准。

[[en]]Update info
[[zh]]更新信息

[[en]]Please update your address.
[[zh]]请更新您的住址。

[[en]]You typed your address in the wrong format. According to latest OPRA regulations, your address need to be in English and contains  street, city, state / province, zip code and country / region.
[[zh]]您用错误的格式输入了您的住址。根据OPRA的最新规定，您的住址需要以英文填写，并包含街道，城市，州/省，邮政编码以及国家/地区。

[[en]]Please update it ASAP, or your access to our option service will be limited. If you're certain that your info is already correct, please contact us for manual approval.
[[zh]]请您立即更正，否则您对我们期权服务的访问将会受到限制。如果您确信您的信息已经是正确的，请联系我们进行手动批准。

[[en]]Update info
[[zh]]更新信息
How long do I get access after subscription?
订阅后多长时间可以访问？
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  • Within 5 minutes after subscribing and verifying your email address, you will automatically obtain web App access.
  • (Premium VIP only) After subscribing, we will grant you access to TradingView indicators within 24 hours. This is a manual process so we apologize for any potential delays.
  • 订阅并验证邮箱后5分钟之内，您将自动获得网页App访问权限。
  • （仅限Premium VIP）订阅后，我们会在24小时内授予您对TradingView指标的访问权限。这是一个手动过程，所以我们对任何可能的延误表示歉意。
How to Setup QOG Algo Indicator in TradingView?
如何在TradingView设置QOG Algo指标？
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  • In TradingView, create a chart.
  • Add QOG Algo Indicator to your chart from your ‘Invite-only scripts’ under ‘Indicators’.
  • 在TradingView中，创建一个图表。
  • 通过“指标”下的“仅限邀请脚本”将QOG Algo指标添加到图表中。
Will you increase subscription price?
你们会提高订阅价格吗？
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  • New member's subscription price may increase as features are added.
  • As a current member, you won't be affected by any future price change. We promise that you'll keep your renewal price unchanged as long as your subscription is active.
  • If you change / cancel / expire & re-activate your subscription after we announce any price change, latest price will apply.
  • 新用户订阅价格可能随功能的推出而增加。
  • 作为现有用户，您不会受到未来任何价格变化的影响。只要您的订阅不过期，我们承诺您的续费价格永远保持不变。
  • 如果您在我们宣布任何价格变化后更改 / 取消 / 过期再重新激活您的订阅，则将适用最新的价格。
How to withdraw referral reward?
如何提取推荐奖励？
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  • If you have referred friend successfully, you can submit request in 'Refer Friends' page. You can choose to receive cash transfers using PayPal, or use referral reward to offset future bills.
  • If you choose to use PayPal, please make sure you provide the accurate information for the transfer to go through. PayPal will charge a 5% transaction fee, and it will be deducted from the transfer amount.
  • Credit will be processed at end of the quarter, so if you have already submitted your request, please wait patiently and there's no need to submit multiple times.
  • No matter which method you choose, your subscription needs to be active when we issue you the reward.
  • 如果您已经成功地推荐过朋友加入，您可以在“推荐朋友”页面提交申请。您可以选择使用PayPal接收现金转账，或者将推荐奖励用于抵扣未来的账单。
  • 如果您选择使用PayPal，请确保您提供准确的信息以进行转账。PayPal会收取一笔5%的手续费，这将从转账金额中扣除。
  • 奖励将会在每季度末统一结算，所以如果您已经提交申请，请耐心等待，无需重复多次提交。
  • 无论您选择的是哪一种方式，当我们向您发放奖励时，您的订阅需要处于有效状态。
Can I follow the signals blindly?
我可以盲目跟随信号吗？
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  • QOG provides you an all-in-one indicator with useful features and signals to help develop and optimize your trading strategy. Although the profit rate of QOG Algo Indicator is high, this doesn’t convert to 100% success rate.
  • Please do not follow the indicators blindly. Please test out the signal setup that works best for you before making any trading decision.
  • QOG为您提供具有有用功能和信号的多合一指标，以帮助开发和优化您的交易策略。尽管QOG Algo指标的利润率很高，但这并不能转化为100％的胜率。
  • 请不要盲目遵循指标。在做出任何交易决定之前，请测试最适合您的信号设置。
Do you have tutorials / docs?
你们有教程 / 文档吗？
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  • We have detailed usage guides and options tutorials. These can be found in Member Center after you have subscribed.
  • But please note, these are only general educational materials and do not contain any investment advice.
  • 我们有详尽的使用指南和期权教程。这些内容在您订阅后可以在会员中心找到。
  • 但请注意，这些内容仅为普通教育材料而不包含任何投资意见。
Do you have App? How do I download?
你们有App吗？我该怎么下载？
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  • Our service has its own app. You can use it in the webpage or in the app.
  • We use Web App (PWA) technology, in other words you won't find it in application stores (e.g. Google Play or App Store).
  • Our Web App supports all major platforms, including Windows & macOS & Linux (Using Chrome / Safari / Edge etc), as well as iOS & Android.
  • You can refer to this article about installing a Web App (PWA) to your device.
  • 我们的服务拥有自己的App。您可以在网页或App中使用。
  • 我们使用的是网页App（PWA）技术，换句话说您并不能在应用商店（例如Google Play或者App Store）里找到它。
  • 我们的网页App支持所有主流平台，包括 Windows、macOS 和 Linux（使用 Chrome / Safari / Edge 等浏览器），以及 iOS 和 Android。
  • 您可以参考这篇文章，了解如何在设备上安装网页App（PWA）。
Am I required to use TradingView?
我必须要使用TradingView账户吗？
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  • TradingView account is not required, and you can always use the various tools on our web App. But you might lose part of your experience.
  • If you are Premium VIP but do not have a TradingView account, you will be unable to use our QOG Algo indicator.
  • TradingView账户不是必须的，您始终可以使用我们在网页App上提供的各种功能。但您可能失去部分体验。
  • 如果您是Premium VIP但没有TradingView账户，您将无法使用我们的QOG Algo指标。
Do I need to upgrade TradingView to use QOG Algo Indicator?
我是否需要升级TradingView才能使用QOG Algo指标？
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  • You don't need to upgrade TradingView. You can sign up for a free TradingView account here.
  • Some advanced features in TradingView like multiple charts in one layout will require a subscription fee. 
  • 您无需升级TradingView。您可以在这里注册免费的TradingView帐户。
  • TradingView的某些高级功能（例如，一种布局中的多个图表）将需要订阅费。
Can I use QOG Algo Indicator on other trading platforms like Thinkorswim / Moomoo / Futu?
我是否可以在Thinkorswim / Moomoo / Futu等交易平台使用QOG Algo指标？
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  • QOG Algo Indicator only works on TradingView.
  • You can always trade with other brokers based on charts in TradingView.
  • QOG Algo指标仅可在TradingView上使用。
  • 您始终可以基于TradingView中的图表与其他券商进行交易。
Is there a free trial?
有免费试用吗？
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  • Unfortunately we currently don't offer free trial for our subscriptions.
  • We offer a welcome discount for monthly plan. We also cover your cost of switching to us from other services. For details please refer to the sign up page.
  • 很抱歉我们目前没有针对订阅提供免费试用。
  • 我们有月费会员首月优惠，我们也会帮您承担从其它服务转换至我们的费用。详情请参考注册界面。
What is your cancellation / refund policy?
你们的取消/退款政策是什么？
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  • All payments are non-refundable. In the case of a billing error, feel free to contact us for a solution.
  • All of our subscription plans will automatically renew unless you cancel it proactively.
  • You can cancel renewal anytime, and you will have access to your purchased plan for the rest of its time. You will not receive a refund.
  • You can also change your subscription plan anytime. You'll be automatically charged a prorated amount.
  • 所有付款均不可退款。如果出现了帐单错误，请随时与我们联系以寻求解决办法。
  • 我们的所有订阅计划会自动续费，除非您主动取消。
  • 您可以随时取消续费，并在剩余时间内继续使用已购买的计划。您不会收到退款。
  • 您也可以随时更改订阅计划。你将被自动按比例收取费用。